Terms & Conditions

These Terms & Conditions ("Terms") govern the use of the web hosting services ("Service") offered by For Hosting, a ZARZA brand ("we", "us"). By purchasing or using the Service, you ("Customer") agree to these Terms.

1. Service description

For Hosting provides managed single-domain shared web hosting on nginx, PHP-FPM and MariaDB, on HDD or NVMe SSD disks in a RAID 1 mirror, with DNS and control panel included. The published resources (storage, RAM, CPU and network speed) represent the maximum allocated to each plan in a shared environment. The Service does not include a mail server, which is sold separately or through a third party such as Google Workspace.

2. Account and Customer responsibility

The Customer is responsible for the accuracy of their data, the security of their credentials, and all content and activity on their site. Use of the Service is subject to our Acceptable Use Policy.

3. Pricing, payment and renewal

Prices are published in USD on an annual basis. We do not apply "surprise renewals": the renewal price is the plan's published price at the time of renewal. Failure to pay within the stated period may lead to suspension and subsequent cancellation of the Service.

4. Plan changes

The Customer may upgrade or downgrade, and switch between the HDD and NVMe lines at the same price, subject to availability. The ZERO plan may be subject to specific conditions stated at purchase.

5. Backups

The RAID 1 mirror protects against a single disk failure, but is not a substitute for a backup. The Customer is responsible for keeping their own backups of site content and databases.

6. Suspension and cancellation

We may suspend or cancel the Service for breach of these Terms or the Acceptable Use Policy, non-payment, or when usage endangers the integrity, security or performance of the platform or other customers.

7. Availability

We strive for high availability with continuous monitoring, but the Service may require scheduled maintenance or be affected by causes beyond our reasonable control. We do not guarantee uninterrupted availability unless an express service-level agreement applies.

8. Limitation of liability

To the maximum extent permitted by law, we shall not be liable for indirect, incidental or consequential damages, or for data loss, lost profits or business interruption. Our total liability is limited to the amount paid by the Customer for the Service during the twelve (12) months preceding the event giving rise to the claim.

9. ForHosting KIT

ForHosting KIT (the “KIT”) is a catalog of automated tasks and workflows offered as a distinct service, reachable via web, API and, where available, email, mobile app and messaging channels. The following terms apply to the KIT in addition to the rest of these Terms; where they conflict, this section governs the KIT.

Provided “as is”, no warranty. The KIT and every capability in it are provided “as is” and “as available”, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy or non-infringement. We do not warrant that any capability will produce correct, complete or usable results for your use case; you are responsible for reviewing every output before relying on it.

No SLA, no uptime commitment. The KIT carries no service-level agreement, uptime guarantee or performance commitment. Capabilities may change, be rate-limited, be paused or be withdrawn at any time without notice. Availability commitments and dedicated infrastructure are offered only under a separate, paid add-on agreed in writing.

No guaranteed support. Human support for the KIT is offered on a best-effort basis only, in Spanish or English, with no guaranteed response time. Nothing in these Terms obliges us to provide support, fixes or continued operation of any capability.

Pricing and execution. Free capabilities run in your browser at no charge. Paid capabilities are charged per use at the price published on each capability’s page; a task that fails on our side is not charged. Prices may change; the price shown at execution applies.

Your data and content. You are solely responsible for the inputs you submit and for having the rights to process them. You must not submit unlawful content or use the KIT to infringe third-party rights, breach privacy or data-protection law, or circumvent security. We may refuse or halt any execution.

Liability. To the maximum extent permitted by law, we are not liable for any loss arising from use of, or inability to use, the KIT, including inaccurate outputs, lost data, lost profits or business interruption. To the extent any liability is not excludable, it is capped at the amount you paid us for the specific KIT execution giving rise to the claim.

10. ForHosting VOICE

ForHosting VOICE (“VOICE”) is a cloud phone system, with its web panel, its API and the “VOICE” app for iPhone and Android. The following terms apply to VOICE in addition to the rest of these Terms; where they conflict, this section governs VOICE.

App license. Bought inside the app, for one year, for one installation: one phone. It includes an extension with its 7-digit VOICE number, voicemail and unlimited calls with other VOICE users, up to two at a time. It does not include a number on the public telephone network or calls to it, except to emergency numbers.

Phone-system plan. Bought separately, also for one year, in five packages (I to V) that differ in guaranteed channels, number of extensions and how many days recordings are kept. It includes a Costa Rica number that rings on the owner’s phone, and the owner can add other people as members. Moving down a package removes no one, but no new members can be added above the quota.

Calls to the public network. Calls to the public telephone network are not included in the license or the plan. Until charging for them is enabled, a phone system bought in the app cannot make them, except to emergency numbers.

Price, renewal and cancellation. The price is the one the store (App Store or Google Play) shows at purchase, in your currency. Renewal is automatic until you cancel it in your store account’s subscription settings, and refunds are decided by the store under its own rules.

New phone or reinstall. With the same store account, your purchase is restored without paying again and moves to the new phone: the license keeps its VOICE number, and the owner of a phone system keeps their voicemail, their number and their members. The previous phone loses access.

Test phone systems. A purchase made in a store’s test environment (TestFlight or Google Play testing) creates a test phone system, with no public-network number and no guaranteed channels, that does not call the public network except emergency numbers and cannot be turned into a real one.

Expiry. If the license or the plan expires or is cancelled, the service is suspended and the data is kept so it can be reactivated; the VOICE number is not assigned to anyone else. How to delete the account and its data is explained in our Privacy Policy.

Emergencies. VOICE can call emergency numbers, but it depends on the phone having an Internet connection and on our network working. Do not rely on it as your only way to get help in an emergency.

Acceptable use. You may not use VOICE for unsolicited mass calling, to spoof numbers or identities, or for anything unlawful. We may suspend an account that does.

11. Third-party content

The handling of unlawful or infringing content is governed by our DMCA Policy and applicable law.

12. Changes to these Terms

We may update these Terms. The version in force is always the one published on this page, with its update date.

13. Governing law

These Terms are governed by the laws of the Republic of Costa Rica. Any dispute shall be submitted to the competent courts of Costa Rica.

14. Contact

Questions about these Terms: human@forhosting.com or WhatsApp +506 8863 9000.